Sales Executive

TG Lynes is one of the foremost suppliers to the mechanical services, heating, plumbing and air movement industries.

The business prides itself on success brought about due to its wide range of stock, quality of service and the experience of its staff - both on the Trade Counters as well as in the Sales Office and incorporating the Plant Hire operation.

Main Responsibilities:   

• To provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit.  Work effectively as part of a team ensuring that our customers’ expectations are not just met but exceeded.
• Work with efficiency and accuracy – often under pressure.
• Maintain & develop company culture, customer satisfaction, trade counter & delivery service.
• Possess excellent customer service and sales skills both in person and on the telephone.
• Take part in ad hoc meeting as requested by Line Manager or Director on occasion these may be outside normal trading hours.
• Serve customers face-to-face on the trade counter.
• Assemble customer orders and other warehouse duties when required.
• General office duties including filing and scanning.
• Additional duties as requested.
• Account ownership – update CRM.

Requirements:

• Excellent communication skills.
• Excellent analytical skills.
• Team working – being able to work cooperatively with others within and across departments.
• Personal organisation.
• Innovation – being capable of challenging the status quo and suggesting new and better ways of doing things.
• Self initiative and drive.
• Be the best at what you do.
• Understand your customer.

Knowledge, Expertise & Qualifications:

Essential:

• Hands on experience and knowledge of materials for mechanical services, plumbing, heating & air movement.

Desired:

• Microsoft Windows & Office.
• Kerridge K8.
• CRM systems.

Package details:

• Attractive monthly salary.
• Company pension scheme (available after completion of probation period).

Other information:

Further details of the Company can be accessed via www.tglynes.co.uk