Hire Service Technican - Ballysimon

Hire Service Technician - Ballysimon

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline & Sitetech.

Principle Objective

To work closely with the Sam Hire Department Manager to ensure a high level of service to our customers while also adhering to high work standards.

Knowledge & Experience

• Comprehensive product knowledge with experience in the Hire industry
• Proven experience in a busy hire department

Key Responsibilities

• Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner

• Maintenance and service of our large plant items to include: Mini Excavators, Mini Dumpers, Road Compressors, Vibrating Rollers

• Maintenance and service of our small plant items to include: Cement Mixers, Concrete Power Float, Plate Compactor, Poker Vibrators

• Maintenance and service of our electrical tools to include: Angle grinders, Circular saw, Hammer drills, Breaker, Sanders

• Maintenance and service of engine types: Honda 4 stroke petrol, Lister / Yammer 4 Stroke diesel, Partner / Makita / Husqvarna Petrol 2 stroke

• Assisting in the general / day to day running of a busy hire department

• On site repairs and breakdowns.

• Ensure safety standards are met and safe working practices adhered too.

• Test and run for small fleet (pat test)

• Maintenance and light repair on small tool fleet

• Safeguard the assets of the company

• Ensure all company policies are implemented accordingly

• Be responsible for the safety of staff and customers

• Responsible for the upkeep of the shop and warehouse

• Assist in entering data onto the hire computer system

Essential Competencies

• Effective team working
• Excellent interpersonal and customer-facing skills
• The flexibility and willingness to learn
• To enjoy working with people
• Dynamic, motivated & driven to achieve targets
• Excellent organisation and attention to detail
• Ability to manage and anticipate change
• IT literacy and the ability to handle analytical data

Key Relationships

• Branch Colleagues
• Branch Manager
• Regional Director
• Area Hire Manager
• Commercial Manager
• Support Office Team
• Customers & Suppliers

Contract Type

• Permanent
• Full time 39 hour contract
• Working week Monday to Friday,  may be required to take part in the Saturday roster

Our Benefits Include

• Competitive Basic Salary
• Private Health Care
• Sick Pay Scheme
• Paid Maternity and Parental Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives

CHAD22IE - H

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes.  Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties