Regional Manager - HSS Hire

Regional Manager

Part of Grafton Group Plc, Chadwicks Group, a top 10 listed “Great Place to Work” company, is the market leader in builders merchanting in ROI whilst our sister company MacNaughton Blair is the market leader in NI. Main brands include Chadwicks, Cork Builders Providers, Panelling Centre, Davies, Telfords, Heiton Steel, Morgans Timber, Proline, Sitetech and HSS Hire representing a significant brand presence across the island of Ireland.

Principle Objective

The Regional Manager is responsible for delivering revenue targets for Cork branch and ensuring costs and T&R rates meet company expectations.  Additionally they are responsible for achieving and exceeding internal service and customer metrics.

Key Responsibilities

*         Accountable for ensuring revenue targets are achieved in branch location within the region.

*         Ensure branch costs within the region are managed to budget, with appropriate colleague rota planning and colleague scheduling.

*         Undertake customer visits to drive and develop customer spend  and to assist in achieving revenue performance and grow the customer base.

*         on resale, training, crosshire , damage/loss and transport recovery. Coach branches to construct profitable CPR’s for submission and approval.

*         Identify and coach branch colleagues

*         Ensure all products are tested as per company process across each branch location within the region.

*         Ensure all equipment available for hire meet safety standards and is ‘fit for hire’.

*         Ensure company T&R failure rates are achieved with colleagues trained to undertake minor repairs within branches.

*         Ensure appropriate training plans are in place for all colleagues to ensure their skill and competence meet their job role requirements.

*         Ensure branch operates safely and that all colleagues are aware of their personal obligations and commitment to being serious about safety.

*         Promote teamwork and collaboration across the region and company.

*         Ensure personal and collective actions taken across the region are in the best interests of the Company as a whole.

*         Ensure company policy and processes are implemented and adhered to.

*         Ensure regular performance reviews are undertaken with colleagues across the Area.

*         Ensure  branch complies with internal audit processes and stock take procedures.

*         Improve the effectiveness and efficiency of the branches and develop a culture of customer excellence.

*         Ensure compliance with all systems, procedures and processes.

*         Ensure compliance to HSS Health, Safety, Environmental and Quality procedures.

*         Be a key driver in serious about safety by leading from the front.

*         Ensure all branches are maintained to our 360◿ brand.

Experience & Qualifications

*         Strong sales experience gained within a fast paced environment at a senior level

*         Experience of developing successful and profitable business / revenue

*         Financial acumen and cost management

*         Rota planning and people planning

*         Experience leading a team and developing talent

*         Strong communication skills

*         Experience of developing long term customer relationships

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.