Fixing Centre Supervisor - Thomas Street Dublin

Fixings Centre Supervisor - Fixing Centre Thomas Street Dublin 

About Us

Chadwicks Group is Ireland’s leading builders’ merchant, with well-known brands including Chadwicks, Cork Builders Providers, Davies, Telfords, Heitons Steel, The Panelling Centre, Morgans Timber, Proline, HSS Hire & Sitetech in the Republic of Ireland, and MacBlair in Northern Ireland

Principle Objective

Reporting to the Branch Manager, the Fixings Centre Supervisor is responsible for all of the daily functions within the branch. The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales and service goals 

Knowledge & Experience

*        Previous Supervisor experience 

*        Previous experience working in a busy trade sales unit  

*        Knowledge and experience in Fixing and Power Tools within the construction industry  

*        A strong understanding of the construction industry 

*        Full competence with standard software packages, including MS Word, Excel 

*        Third level degree in a commercial discipline is desirable but not essential 

Key Responsibilities

*        Ensuring that the sales team provide a friendly open and enthusiastic customer service both in person and on the phone   

*        Understand basic accounting and computers. 

*        Working with division managers and sales representatives to establish their monthly growth targets and development objectives 

*        Work closely with the Branch Manager to help drive the department’s development. Also ensure that standards are met for service excellence  

*        Maintain thorough knowledge of Chadwick Group and competitor products/services to maximise sales and service opportunities 

*        Improve the performance of the department across a number of key performance measures 

*        Undertake customer service duties as required to ensure the effective and efficient management of the branch 

*        Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive  

*        Maintaining a clean, well-organised and properly merchandised store at all times 

*        Ensuring that all policies, procedures and controls are followed at all times 

*        General administration 

Essential Competencies

*        Strong commercial acumen 

*        Strong ability to negotiate obstacles 

*        An understanding of basic accounting and computers. 

*        Excellent people management skills 

*        Effective team working and networking skills 

*        Excellent interpersonal and customer-facing skills 

*        Strong communication skills, both written and verbal 

*        The flexibility and willingness to learn 

*        To enjoy working with people 

*        Tact and diplomacy 

Key Relationships

*        Branch colleagues  

*        Branch Manager 

*        Regional Director 

*        Head Office team 

*        Customers & Suppliers 

*        Leadership team 

Contract Type

*        Permanent

*        Full time 39-hour contract

*        Working week Monday to Friday, every 2nd Saturday 9am to 1pm

Our Benefits Include

*        Competitive Basic Salary 

*        Sick Pay Scheme 

*        Paid Maternity 

*        Pension Scheme  

*        Colleague Saving Scheme  

*        Profit Share Scheme  

*        Colleague Discount  

*        Educational Assistance 

*        Wellness initiatives