Sales Executive

Location Enfield
Contact name: Jonathan Walker

Contact email: jonathan.walker@tglynes.co.uk
Job ref: 038552
Published: about 2 months ago

Main Responsibilities:

  • To provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit.  Work effectively as part of a team ensuring that our customers’ expectations are not just met but exceeded.
  • Work with efficiency and accuracy – often under pressure.
  • Maintain & develop company culture, customer satisfaction, trade counter & delivery service.
  • Possess excellent customer service and sales skills both in person and on the telephone.
  • Take part in ad hoc meeting as requested by Line Manager or Director on occasion these may be outside normal trading hours.
  • Serve customers face-to-face on the trade counter.
  • Assemble customer orders and other warehouse duties when required.
  • General office duties including filing and scanning.
  • Additional duties as requested.
  • Account ownership – update CRM.

Requirements:

  • Excellent communication skills.
  • Working well under pressure.
  • Excellent analytical skills.
  • Team working – being able to work cooperatively with others within and across departments.
  • Personal organisation.
  • Innovation – being capable of challenging the status quo and suggesting new and better ways of doing things.
  • Self initiative and drive.
  • Be the best at what you do.
  • Understand your customer.
  • Focus on customer service levels to ensure we are meet customer expectations.

Knowledge, Expertise & Qualifications:

Essential:

  • Hands on experience and knowledge of materials for mechanical services, plumbing, heating & air movement.

Desired:

  • Microsoft Windows & Office.
  • Kerridge K8.
  • CRM systems.

Package details:

  • Attractive monthly salary.
  • Private Health Insurance and Company Pension Scheme available after 3 month probationary period