Operations & Transport Manager

Transport Operations Manager: Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Sam Hire, Cork Builders Providers, Panelling Centre, Davies & Telfords.

Principle Objective: The principle objective of the Transport Operations Manager is to give support and specialist knowledge and management across all brands within the transport arena. Engaging transport colleagues for use of systems such as telematics to challenge requirement or replacement.

Knowledge & Experience

• Fleet Management experience essential
• Experience of system integration and acquisition formalities
• Experience in managing a transport function across a branch network
• Having technical knowledge and the know how to solve operational issues around transport legislation, and engineered solutions to such issues as load handling and safe operation.
• Management of fleet administration/contractual processes and maintenance support of SLA's, agreements and associated costs
• Management of 3rd party transport provider relationships and all replacement fleet entry and exit processes and schedules to meet operational requirements and time scales.
• Experience with managing the day to day legislative guidelines.
• Knowledge around strategic project planning for any legislation change or improvements.
• Ability to implement and track projects accurately through to completion

Key Responsibilities

• Manage the day to day leadership of the transport function across the branch network
• Provide exceptional service to our customers, first time every time
• Drive out all operational inefficiencies and barriers that keep the function operating effectively, stream lining processes and implementing procedures as required
• Responsible for the management of compliance of the current legislation and implementation of future legislative changes
• Strategic fleet programme management, establishing fleet providers replacement and agreeing design and specification with the business and cross department engagement such as H&S
• Regular auditing of systems and processes to ensure procedures are being followed
• Cost control and high level sign off for relevant fleet activities
• Creation of monthly reports to line management
• Implement Best practice around Branch Transport operations
• Develop and implement a training programme for all transport managers across the group
• Design a strategy for synergising the services of third-party transport providers to ensure transport is delivered at the lowest possible cost
• Auditing of third-party providers to ensure all drivers are delivering high standards of customer service and vehicle fleet is maintained to a high standard which positively promotes our brands
• Support the roll out of EPOD system as well as the introduction of vehicle tracking and route optimisation

Essential Competencies

• Ability to prioritise workload
• Strong attention to operational detail
• Demonstrate self-organisation and leadership skills
• Effective team working and networking skills
• Commercial awareness and numeracy skills
• Excellent interpersonal and customer-facing skills
• Strong sales skills and negotiation skills
• The flexibility and willingness to learn
• Target driven with the ability to think strategically
• Excellent organisation skills and attention to detail
• Excellent communication skills, both oral and written
• Negotiation and analytical skills
• A positive attitude
• IT literacy and the ability to handle analytical data
• Ability to interface with several department and brands
• Ability to work individually and as part of a team
• Passionate about delivering a good service
• Experience in streamlining administrative processes

Key Relationships

• Head of Operations
• Transport Managers
• Branch Managers
• Regional Directors
• Head Office Team