Ironmongery Supervisor - Chadwicks - Sallynoggin

Ironmongery Supervisor

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Cork Builders Providers, Panelling Centre, Davies & Telfords.

Principle Objective

To take full responsibility for the day to day running of the Ironmongery Department to ensure that the department is visually merchandised to an excellent standard and to ensure that the highest levels of Customer Service are given at all times.

Knowledge & Experience

• Ability to work in a high paced environment and to multitask,
• Familiarity with local market a plus,
• Excellent interpersonal skills with a positive attitude and energy,
• Previous retail sales experience in home improvements or the Builders Providers industry is ideal
• Exceptional communication and teamwork skills,
• Keen eye for detail.

Key Responsibilities

• Development and rotation of new and existing products within the branch
• Excellent customer service at all times including phones
• Responsible for the Ironmongery Category, Pricing & Margin management
• Design and implementation of planograms to optimise product sales and development.
• Ensure showroom displays are installed in a timely manner to company standards, liaising as necessary with Marketing
• Recommend potential advertising venues and marketing strategies
• Organise showroom maintenance and refits as needed
• Merchandising and pricing of stock including shelf edge labelling and signage
• Manage stock levels, ordered by delegated staff using templates provided
• Maintain a high standard of product presentation and display in the branch
• General housekeeping
• Full involvement in Madness sales, National flyers & advertising including LMFM

Essential Competencies

• Ability to prioritise workload
• Effective team working and networking skills
• Commercial awareness and numeracy skills
• Excellent interpersonal and customer-facing skills
• Strong sales skills and negotiation skills
• The flexibility and willingness to learn
• Target driven with the ability to think strategically
• Excellent organisation skills and attention to detail
• Excellent communication skills, both oral and written
• Negotiation and analytical skills
• A positive attitude
• IT literacy and the ability to handle analytical data

Key Relationships

• Branch Colleagues
• Branch Manager
• Regional Director
• Head Office team
• Customers & Suppliers