General Manager

­­­General Manager – Telfords

Chadwicks Group, part of  Grafton Group Plc, holds the prestigious position as a leading force in the builder's merchanting industry throughout the Republic of Ireland.  Its foundational operations are rooted in the well-established Builders Merchants division, where renowned brands like Chadwicks, Cork Builders Providers, Davies, The Panelling Centre and Telfords have become trusted names for quality products and services.

Telfords was founded in 1885 in Mountrath, Co. Laois and now stocks over 50,000 products. From building materials, electrical supplies, paint, timber floors, bathroom equipment, gas fires, solid fuel stoves, garden furniture, household items and everything the DIY enthusiast could possibly need.

Principle Objective

Reporting to the Managing Director of the Builders Merchant Division of the Chadwicks Group, the General Manager for our Telfords business is responsible for the P&L of the business in line with the profit and revenue targets, overseeing the day to day running of this business as well as developing and implementing the strategy for growth of the business.    

Knowledge & Experience 

• An experienced business leader in a comparable role, preferably with experience in area management of multi-site locations.
• Holding a business degree an MBA or similar post graduate qualification would be desirable.
• Experience of driving a sales development strategy would be a positive addition.
• 3 + years in a similar senior position.
• Demonstratable ability to grow a business.
• Excellent communication skills with the ability to set a vision for the business.
• The capacity to identify and address challenges, make informed decisions, think creatively, and propose innovative solutions.

Key Responsibilities

• Leading the business to ensure a smooth, efficient and effective retail operation across two locations
• Operational with a focus on optimising efficiency, productivity and profitability. This role holds overall responsibility for achieving revenue and margin budgets targets.
• Work with the Chadwicks group merchant division to drive efficiency and alignment across functions. 
• Leading strategy to drive both B2B and B2C sales.
• Lead change initiatives to ensure the business remains relevant to the market and have a sustainable business model for the future, contributing to the development of digital strategy, business progress and route to market.
• Co-ordinate assessments of our customer and market needs, analyse competition and assist in providing alternative tactics, solutions and support.
• Responsible for managing all safety aspects within the area of own responsibility.
• Support and develop your team, ensuring clear targets and objectives are defined and met regularly.  Contribute to creating highly engaged and motivated colleagues.
• Lead the process for planning, budgeting and forecasting.
• Assist in developing sustainable relationships with suppliers and key customers.
• Contribute to driving a positive culture across the business, listening to colleagues and supporting diversity and inclusion initiatives.
• Ensure compliance with all Company policies and procedures and contribute to improving processes and policies where needed.
• Support continuous improvement initiatives throughout the business and contribute to creating an environment where operational metrics can be maximised.
• Perform any other ad hoc duties as reasonably requested by the Managing Director or Group Leadership Team.
   

  Essential Competencies

• Solid strategic and commercial acumen coupled with a practical pragmatic approach 
• Proven track record in leading and motivating high performing teams 
• The ability to build relationships with both customers and suppliers
• Drive, enthusiasm, and flair, combined with resilience and rigour 
• Positive can-do attitude 
• Ability to prioritise workload 
• Excellent interpersonal skills and ability to work within a senior leadership team
• The flexibility and willingness to learn 
• The ability to implement change 
• Excellent organisation skills and attention to detail 
• Excellent communication skills, both oral and written 
• Strong analytical skills 

Key Performance Measures

• Profit and ROCE
• Return on sales
• Delivery against HSSE metrics
• Delivery against sustainability targets
• Colleague engagement and well being
• Operational productivity and performance
• Capital expenditure budget
   

Team & Budget

• Team Size – 74
• Direct Reports – 7
• Budget Responsibility – €33m

Contract Type

• Permanent full time
• Full time 39-hour contract
• Working week Monday to Saturday

Our Benefits Include

• Level 5 Role
• Company Car/Car Allowance
• Competitive Basic Salary
• Competitive Performance Related Bonus
• Private Health Care                                                                                                                                                                                                                                                                               
• Sick Pay Scheme
• Paid Maternity and Paternity Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.