Branch Administration Assistant - The Panelling Centre, Furry Park

Branch Administration Assistant - The Panelling Centre, Furry Park

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Sam Hire, Cork Builders Providers, Panelling Centre, Davies & Telfords. The Chadwicks Group currently employs approximately 1,400 colleagues in over 50 locations.

Principle Objective 

The successful candidate will be an integral part of the Administration function providing efficient and accurate administrative support to the branch team.

Knowledge & Experience 

• Excellent written and numerical skills

• Excellent IT literacy with an ability to efficiently learn new systems

• Previous administration experience in a fast-paced environment

• Health and Safety compliance experience

Key Responsibilities 

• Allocate incoming phone calls appropriately and email enquiries

• General office administration duties filling / scanning etc.

• Supporting counter sales and preparing sales dockets

• Administer petty cash and assist the cash office when needed

• Health & Safety Awareness - ensure that Company Health & Safety Regulations are strictly adhered to

• Building customer relationships

• Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner

• Take responsibility, as requested, for the development and implementation of the strategic and business plan, involving regular consultation with Senior Management

• Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines are maintained at optimum levels

• Ability to manage and anticipate change

• Ensure a tidy working environment at all times in line with health and safety guidelines

• Actively safeguard against theft of company goods or property by being security conscious at all times

• Ensure all company policies are implemented accordingly

• Ability to prioritise workload

• Effective team working and networking skills

• Commercial awareness and numeracy skills

• Excellent interpersonal and customer-facing skills

• The flexibility and willingness to learn

• Excellent organisation skills and attention to detail

• Excellent communication skills, both oral and written

• To enjoy working with people

• A positive attitude

• IT literacy and the ability to handle analytical data

Key Relationships 

• Branch employees

• Branch Manager

• Sales Representatives

• Regional Director

• Head Office team

• Customers & Suppliers

Essential Competencies  

• Excellent interpersonal skills

• Can establish efficient administration processes

• Excellent organisation skills and attention to detail

• Ability to prioritise workload

• Must demonstrate exemplary writing & communication skills

• Be adaptable & flexible & able to cope with an evolving role

• Be innovative and forward thinking

• Bring a positive and enthusiastic approach to the role

• Must at all times remember confidentiality is essential

• Have tact and diplomacy

Contract Type 

• Full time permanent contract

• Working week Monday to Friday, may be required to take part in the Saturday roster

Our Benefits Include 

• Competitive Basic Salary

• Bonus Opportunity

• Private Health Care

• Sick Pay Scheme

• Paid Maternity and Parental Leave

• Pension Scheme

• Colleague Saving Scheme

• Profit Share Scheme

• Colleague Discount

• Educational Assistance

• Wellness initiatives

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

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