Administration Assistant

Administration Assistant- Robinhood Rd,  D22 V5T3

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Cork Builders Providers, Panelling Centre, Davies & Telfords.

Principle Objective

The role of Administration assistant is integral to our Branch Operations Team. Reporting to the Branch Manager, the administration assistant will answer calls, balance/reconcile till, prepare floats, Prepare lodgements to bank, prepare change orders and assist in other admin duties.

Knowledge & Experience

• Excellent written and numerical skills
• Excellent IT literacy with an ability to efficiently learn new systems
• 2 years previous cashier /Receptionist experience in a fast-paced environment
• Excellent interpersonal skills
• Versatile, Hands on position

Key Responsibilities

• Answering all calls in a professional & efficient manner
• File all cash sale invoices documentation in an orderly manner
• Greet all customers in a polite and friendly manner and direct them to sales staff / product collection areas as appropriate
• Provide reception support, answering and transferring of calls
• Answer customer queries regarding cash sales, e.g., copies of card payments, record of returns / refunds etc
• Ensure all company policies are implemented accordingly
• Maintain a clean & tidy cash office and Reception area

Essential Competencies

• Ability to prioritise workload
• Effective team working and networking skills
• Commercial awareness and numeracy skills
• Excellent interpersonal and customer-facing skills
• The flexibility and willingness to learn
• Excellent organisation skills and attention to detail
• Excellent communication skills, both oral and written
• To enjoy working with people

 Contract Type

• Permanent
• Full time 39 hour contract
• Working week Monday to Friday, may be required to take part in the Saturday roster

Our Benefits Include

• Competitive Basic Salary
• Private Health Care
• Sick Pay Scheme
• Paid Maternity and Parental Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes.  Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.