Sales Representative - Plumbing & Heating

Location Clondalkin
Contact email:
Job ref: 024170
Published: 4 months ago

Plumbing & Heating Sales Representative


Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Cork Builders Providers, Panelling Centre, Davies & Telfords.


Principle Objective

As Plumbing and Heating Sales Representative you are responsible for generating heating & plumbing sales, managing customer relationships and construction related activity with key customers within a geographical area to achieve company objectives as directed by the Regional Director.


Knowledge & Experience

  • At least two years' proven heating & plumbing sales experience within the construction industry i.e. similar role in a builder's merchants or construction related company and or B to B selling in the construction industry
  • Excellent knowledge of all heating & plumbing products, existing and upcoming products
  • Proven experience of dealing with building contractors and specifiers
  • Third level qualification in construction or business-related discipline is highly desirable

Key Responsibilities

  • Engage key strategic customers and potential contractors in-line with customer relationship management framework guidelines and technical offerings to build strong relationships to gain maximum market advantage.
  • Promote the Company's heating & plumbing products and services, by regularly visiting and otherwise contacting his/her customers (based on the Company guidelines and the Customer Classification)
  • Preparing quotations for the Company's heating & plumbing products and services
  • Advising where appropriate his/her customers to the Company's heating & plumbing products and services
  • Preparing Account Plans to meet sales targets and maintain or develop the relationship with his/her Customers
  • Ensuring payment terms are adhered to as per customer contract
  • To be responsible for the commercial management of project management activity. Working collaboratively to ensure maximum commercial advantage and commitment achieved from technical resource and project specifications.
  • Supporting the Company's common goals by working with team members, cross-functional working with other teams/functions and pro-actively participating/delivering on commitments
  • Adhering to Company reporting procedure/commercial admin systems, offering appropriate feedback and information. Typical activities include:

o To plan each visit and record a visit-report as appropriateo To enrich the customer data base with sales information, collected from the field.o To be responsible for safety aspects for self and others.o To be responsible for achievement of debt management within area of responsibilityo To manage claims for products or services performance issues in-line with Company guidelines.


Essential Competencies

  • Ability to prioritise workload
  • Effective team working and networking skills
  • Commercial awareness and numeracy skills
  • Excellent interpersonal and customer-facing skills
  • Strong sales skills and negotiation skills
  • The flexibility and willingness to learn
  • Target driven with the ability to think strategically
  • Excellent organisation skills and attention to detail
  • Strong account management skills
  • Excellent communication skills, both oral and written
  • Negotiation and analytical skills
  • A positive attitude
  • IT literacy and the ability to handle analytical data

Key Relationships

  • Branch Colleagues
  • Branch Manager
  • Regional Plumbing and Heating Manager
  • Regional Director
  • Trading Director
  • Support Office team
  • Customers & Suppliers