Plumbing Trade Sales Advisor - Robinhood Road

Plumbing & Heating Trade Sales Advisor

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Cork Builders Providers, Panelling Centre, Davies & Telfords.

Principle Objective

The role of Plumbing and Heating Trade Sales Advisor is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promote the company's products and services in a professional manner and deliver a superior standard of customer care to our existing customers.

Knowledge & Experience

• Previous experience working in a busy builder providers preferable
• A proven track record of achieving and exceeding both sales and margin targets
• Good knowledge of Plumbing and Heating products
• Previous sales experience an advantage
• IT Literacy

Key Responsibilities

• Build effective working relationships with customers, in order to understand their requirements thus ensuring that the correct products are supplied
• Use initiative to identify sales opportunities and offer advice and solutions to customers, thus maximising profitable sales and margin
• Achieve Sales & margin targets
• Maintain a clean and effectively merchandised counter area in line with company policy
• Ensure that company policies are followed at all times when producing paperwork associated with sales
• Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within the Plumbing and Heating department are maintained at appropriate levels
• Liaise with suppliers where necessary
• Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy
• Ensure a tidy working environment at all times in line with health and safety guidelines
• Actively safeguard against theft of company goods or property by being security conscious at all times
• Perform any other duties as may be deemed necessary or as may be required by the company

Essential Competencies

• Effective team working
• Excellent interpersonal and customer-facing skills
• Strong communication skills, both written and verbal
• The flexibility and willingness to learn
• To enjoy working with people
• Tact and diplomacy
• Dynamic, motivated & driven to achieve targets
• Excellent organisation and attention to detail

Key Relationships

• Branch Colleagues
• Branch Manager
• Regional Director
• Support Office team
• Sales Representative
• Customers & Suppliers