Plumbing Trade Sales Advisor

Location Dublin
Contact email: careers@chadwicks.ie
Job ref: 028953
Published: about 1 month ago

The role of Plumbing and Heating Trade Sales Advisor is to provide our customers with a knowledgeable, friendly and dependable service whilst at the same time optimising branch sales and gross profit, promote the company's products and services in a professional manner and deliver a superior standard of customer care to our existing customers.

 

Knowledge & Experience

  • Previous experience working in a busy builder providers preferable
  • A proven track record of achieving and exceeding both sales and margin targets
  • Good knowledge of Plumbing and Heating products
  • Previous sales experience an advantage
  • IT Literacy

Key Responsibilities

  • Build effective working relationships with customers, in order to understand their requirements thus ensuring that the correct products are supplied
  • Use initiative to identify sales opportunities and offer advice and solutions to customers, thus maximising profitable sales and margin
  • Achieve Sales & margin targets
  • Maintain a clean and effectively merchandised counter area in line with company policy
  • Ensure that company policies are followed at all times when producing paperwork associated with sales
  • Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines within the Plumbing and Heating department are maintained at appropriate levels
  • Liaise with suppliers where necessary
  • Support the Branch Manager and colleagues in working as a team to ensure the branch operates efficiently and effectively within company policy
  • Ensure a tidy working environment at all times in line with health and safety guidelines
  • Actively safeguard against theft of company goods or property by being security conscious at all times
  • Perform any other duties as may be deemed necessary or as may be required by the company

Essential Competencies

 

  • Effective team working
  • Excellent interpersonal and customer-facing skills
  • Strong communication skills, both written and verbal
  • The flexibility and willingness to learn
  • To enjoy working with people
  • Tact and diplomacy
  • Dynamic, motivated & driven to achieve targets
  • Excellent organisation and attention to detail

Key Relationships

 

  • Branch Colleagues
  • Branch Manager
  • Regional Director
  • Support Office team
  • Sales Representative
  • Customers & Suppliers