Department Supervisor

Hire Supervisor

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Cork Builders Providers, Panelling Centre, Davies & Telfords.

Principle Objective

As Hire Supervisor you will manage all aspects of the hire operation in your branch. Key to the role is driving sales of hire products, developing new business and servicing our existing customer base while also ensuring the smooth running of daily operations.

Knowledge & Experience

• Substantial experience working in the Hire industry essential
• Strong commercial and strategic acumen
• Ability to reach and exceed sales targets
• Health and Safety compliance experience
• People management experience desirable

Key Responsibilities

• Manage all aspects of the department
• Sales and margin targets
• Health & Safety Awareness - ensure that Company Health & Safety Regulations are strictly adhered to
• Be responsible for the safety of staff and customers
• Department development
• Building customer relationships
• Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner
• Ensure employees are appropriately trained to deal with customers
• Be responsible for all equipment and carry out regular stock checks
• Take responsibility, as requested, for the development and implementation of Sam Hire's strategic and business plan, involving regular consultation with Senior Management
• Ability to manage and anticipate change
• Responsible for the upkeep of all elements of the department
• Completeness and accuracy of lodgements
• Safeguard the assets of the company
• Ensure all company policies are implemented accordingly

Essential Competencies

• Ability to prioritise workload
• Effective team working and networking skills
• Commercial awareness and numeracy skills
• Excellent interpersonal and customer-facing skills
• Strong sales skills and negotiation skills
• The flexibility and willingness to learn
• Target driven with the ability to think strategically
• Excellent organisation skills and attention to detail
• Excellent communication skills, both oral and written
• Negotiation and analytical skills
• A positive attitude
• IT literacy and the ability to handle analytical data

Key Relationships

• Branch Colleagues
• Branch Manager
• Area Hire Manager
• Hire Commercial Manager
• Regional Director
• Head Office team
• Customers & Suppliers