Credit Controller - Support Centre

About Us

Fancy developing your career with the UK’s fastest growing builders’ merchant? We’re on the lookout for enthusiastic and ambitious individuals with a ‘can do’ attitude to help us serve the nation’s tradespeople.

We won’t pretend it’s not hard work and at times a challenging environment however you’ll be working with some great people and in return we offer a first-class rewards package.

We’re growing year-on-year with no signs of slowing down. With new branches opening their doors nationwide, this is your chance to be a part of our exciting journey and build your career with Selco.

We pride ourselves on being an equal opportunities employer and are committed to creating a work environment that is diverse, inclusive and welcoming to all. Our aim is for Selco colleagues to be a true representation of all sections of society. We are committed to the Health and Safety of our Colleagues being our top priority.

The Job

• Reviewing portfolio of accounts to monitor and chase overdue debt
• Collection of debts via telephone or written correspondence.
• Allocation of cash to ensure that sales ledger reflects payments received
• Liaising with branches and customers to resolve disputes which are holding up payments
• Escalate debt when appropriate and deal with Collection Agencies and Solicitors
• Review and obtain credit limits for the opening of successful credit accounts
• Proactively deal with requests from stores and customers to increase credit limits.
• Great customer support in dealing with customer account queries or changes to account details
• Support change and improvements in procedures

You

• Proven experience as a Credit Controller in a busy, high-volume environment
• Excellent communication skills, with particular focus on telephone manner
• Confident in dealing with customers and internal departments, providing great customer service
• Good organisational skills
• Ability to resolve issues 
• Keen eye for detail
• Ability to work in a team to achieve department goals
• Proficient Excel skills

What can I expect in return? 

At Selco, the opportunities for professional growth and development are immense. We actively support internal advancement through a fully developed and supported career path, with plenty of training opportunities along the way.

We also offer a huge range of company benefits, including a competitive salary, profit-based bonus scheme, free health cash plan, share save scheme, holiday buying, thousands of retail discounts and offers, a company pension scheme, Cycle to Work and free Life Assurance.