Credit Controller

The key accountabilities of this role are to: 

• Contact customers to secure funds due/overdue and chasing by telephone/email/letter
• Record conversations and processes followed to provide full audit trail
• Manage and set appropriate credit limits within company guidelines
• Effectively manage customer queries and complaints
• Process payments to accounts
• Allocate transactions making sure that each payment reconciles
• Manage unallocated cash, deposits and account payments
• Manage stop and legal lists and liaise with debt recovery specialists & litigations teams 
• Credit vet and risk assess all new account applications to make sure all customer accounts are opened in a timely fashion
• Use on-line credit referencing agencies and understand credit reports, ratings and balance sheets
• Create files and wite to customers who are approved or rejected for credit