Credit Control Administrator - Kilkenny

Location Kilkenny
Contact email:
Job ref: 032213
Published: 8 months ago

Credit Control Administrator


Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder's merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Cork Builders Providers, Panelling Centre, Davies & Telfords.


Principle Objective


As Credit Control Administrator you will support the Branch Manager and Credit Controller by providing efficient and accurate administrative support within the parameters of the Group Credit Policy.


Knowledge & Experience

  • Excellent Written and numerical skills
  • Previous administration experience in a fast-paced environment
  • Knowledge of accounting
  • Working towards a qualification desirable but not essential
  • Good IT literacy (Microsoft Office)

Key Responsibilities

  • Ensure High Standard of Customer Service
  • Cash Collection Targets (Debtor Days)
  • Revision of Limits to Head Office
  • Enforce Group policy
  • Maintain branch administration function
  • Processing payments
  • Query management
  • Delivery of invoice data to customers
  • Dealing with distressed debtors / liaising with Head Office / third party collection agency

Essential Competencies

  • Excellent Interpersonal and Communication skills
  • Problem Solving/Logical thought process
  • Ability to prioritise workload
  • Effective team working
  • The flexibility and willingness to learn
  • Excellent organisation skills and attention to detail
  • To enjoy working with people
  • A positive attitude
  • IT literacy and the ability to handle analytical data

Key Relationships

  • Branch Cashier
  • Branch Manager
  • Branch/Area Credit Controller
  • Head Office Credit Team
  • Sales Representative
  • Head of Credit