Branch Manager

Location Dublin
Contact email:
Job ref: 031471
Published: 8 months ago

 Reporting to the Regional Director, the Branch Manager is responsible for all of the daily functions within the branch. The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales and service goals.


Knowledge & Experience


*        Previous Management experience essential

*        Previous experience managing a busy builders providers would be a distinct advantage

*        A strong understanding of the construction industry

*        Full competence with standard software packages, including MS Word, Excel

*        Third level degree in a commercial discipline is desirable but not essential


Key Responsibilities


*        Ensuring that the sales team provide a friendly open and enthusiastic customer service both in person and on the phone

*        Have an understanding of basic accounting and computers.

*        Working with division managers and sales representatives to establish their monthly growth targets and development objectives

*        Work closely with the Regional Director to assist in driving the development of the Branch. Also ensure that standards are met for service excellence

*        Maintain thorough knowledge of Chadwicks Group and competitor products/services to maximise sales and service opportunities

*        Improve the performance of the Branch across a number of key performance measures

*        Undertake customer service duties as required to ensure the effective and efficient management of the branch

*        Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive

*        Maintaining a clean, well-organised and properly merchandised store at all times

*        Ensuring that all policies, procedures and controls are followed at all times

*        Branch administration


Essential Competencies


*        Strong commercial acumen

*        Strong ability to negotiate obstacles

*        An understanding of basic accounting and computers.

*        Excellent people management skills

*        Effective team working and networking skills

*        Excellent interpersonal and customer-facing skills

*        Strong communication skills, both written and verbal

*        The flexibility and willingness to learn

*        To enjoy working with people

*        Strategic Planning

*        Problem Solving

*        Dynamic, motivated & driven to achieve targets

*        Excellent organisation and attention to detail

*        Tact and diplomacy


Key Relationships


*        Regional Director

*        Operations Manager

*        Support Office team

*        Customers & Suppliers

*        Leadership team

*        Branch Colleagues